Refund Policy for our Digital Product

We understand that our customers may not always be fully satisfied with our digital product. That is why we offer a 15-day refund policy for any digital product purchased from our website.

Eligibility

In order to be eligible for a refund, customers must meet the following criteria:

The product must be returned within fifteen (15) days of the purchase date.

The product must be unused and in its original condition.

The product must be returned with proof of purchase.

Exceptions

Refunds will not be made in the following cases:

If the product has been damaged or used.

If the product has been modified or customized.

If the product has been damaged due to negligence or misuse.

If the customer has failed to adhere to the terms and conditions under which the product was purchased.

How to Request a Refund

If you meet the eligibility criteria above and would like to request a refund, please follow these steps:

Contact us at Support@topmindeddirection.com and provide the following information:

A copy of your proof of purchase

The reason for the return

Upon receipt of your request,

we will review the information provided and contact you if any additional information is required.

Refunds will be processed within 14 working days of the request and you will be notified by email.

The refund will be credited to the original payment method used to purchase the product.

We appreciate your understanding and trust in our products. If you have any questions or need further assistance, please do not hesitate to contact us.

Thank you for choosing our digital product!